How To Fix CRM_LOY_MA168 - Reward rule &1 does not belong to the program


CRM_LOY_MA168 - Overview

  • Message type: E = Error

  • Message class: CRM_LOY_MA - Loyalty: Message class for Member Activity @ CRM Layer

  • Message number: 168

  • Message text: Reward rule &1 does not belong to the program

  • Show details Hide details
  • What causes this issue?

    Reward rule <(>&<)>V1& does not belong to the program.

    System Response

    Reward rule &1 does not belong to the program.

    How to fix this error?

    Please select a reward rule which belongs to the program.

    Procedure for System Administrators

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_LOY_MA168 - Reward rule &1 does not belong to the program ?
    The SAP error message CRM_LOY_MA168 indicates that a reward rule you are trying to use does not belong to the specified loyalty program. This error typically arises in the context of SAP Customer Relationship Management (CRM) and loyalty management scenarios.
    
    Cause: Incorrect Reward Rule Assignment: The reward rule you are trying to apply is not linked to the loyalty program you are working with. Each loyalty program can have specific reward rules associated with it, and if the rule is not part of that program, this error will occur.
    Configuration Issues: There may be a misconfiguration in the loyalty program settings or the reward rules themselves. Data Integrity Issues: There could be issues with the data in the system, such as missing or incorrectly assigned records.
    Solution: Check Reward Rule Assignment: Go to the configuration settings for the loyalty program in SAP CRM. Verify that the reward rule you are trying to use is indeed assigned to the

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