How To Fix CRM_LOY_MA167 - Campaign &1 does not belong to the program

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_LOY_MA - Loyalty: Message class for Member Activity @ CRM Layer

• Message number: 167

• Message text: Campaign &1 does not belong to the program

What causes this issue?

The campaign <(>&<)>V1& selected does not belong to the program.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Please select a campaign which belongs to the program.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_LOY_MA167 - Campaign &1 does not belong to the program ?

  The SAP error message CRM_LOY_MA167 indicates that a specific campaign does not belong to the program you are trying to access or manipulate. This error typically arises in the context of SAP Customer Relationship Management (CRM) when dealing with marketing campaigns and programs.
  Cause:
  
  Campaign-Program Relationship: The campaign you are trying to work with is not linked to the program you are referencing. Each campaign in SAP CRM is associated with a specific marketing program, and if the campaign is not part of that program, this error will occur.
  Data Entry Error: There may be a mistake in the campaign or program ID entered, leading to a mismatch.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or manipulate the campaign or program.
  Configuration Issues: There could be issues with the configuration of the marketing program or campaign in the system.
  
  Solution:
  
  
  Verify Campaign and Program Association:
  
  Check the campaign details to ensure it is correctly associated with the intended marketing program. You can do this by navigating to the campaign in the SAP CRM system and reviewing its properties.
  If the campaign is not linked to the program, you may need to either link it or use the correct campaign that is associated with the program.
  
  
  
  Check for Data Entry Errors:
  
  Double-check the campaign and program IDs you are using to ensure they are correct and correspond to the intended entities.
  
  
  
  Review Authorizations:
  
  Ensure that you have the necessary permissions to access and manipulate the campaign and program. If not, contact your system administrator to obtain the required authorizations.
  
  
  
  Consult Configuration Settings:
  
  If you suspect a configuration issue, consult with your SAP CRM administrator or technical team to review the setup of the marketing program and campaign.
  
  
  
  Use Transaction Codes:
  
  You can use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to view and manage campaigns and programs.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  Documentation: Refer to the SAP Help Portal for detailed documentation on managing campaigns and programs in SAP CRM.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to resolve the CRM_LOY_MA167 error and ensure that your campaigns and programs are correctly configured and associated.