How To Fix CRM_LOY_MA085 - Partnership not valid on the member activity date

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_LOY_MA - Loyalty: Message class for Member Activity @ CRM Layer

• Message number: 085

• Message text: Partnership not valid on the member activity date

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_LOY_MA085 - Partnership not valid on the member activity date ?

  The SAP error message CRM_LOY_MA085 indicates that there is an issue with the partnership data related to a member activity in the Customer Relationship Management (CRM) module. Specifically, it means that the partnership (such as a customer or business partner) is not valid on the date of the member activity you are trying to process.
  Cause:
  
  Invalid Partnership Date: The partnership may not be valid on the date of the member activity. This could be due to the partnership being created or changed after the activity date, or it may have been deactivated or deleted.
  Date Range Issues: The validity period of the partnership might not cover the date of the member activity. For example, if the partnership is only valid from a certain date onward, and the activity date is before that, the error will occur.
  Data Inconsistencies: There may be inconsistencies in the data, such as incorrect date formats or missing information in the partnership records.
  
  Solution:
  
  Check Partnership Validity: Verify the validity of the partnership on the date of the member activity. You can do this by checking the start and end dates of the partnership in the system.
  Update Partnership Data: If the partnership is not valid on the activity date, you may need to update the partnership data to ensure it is valid for the required date range.
  Create a New Partnership: If the existing partnership cannot be adjusted to cover the activity date, consider creating a new partnership that is valid for the required period.
  Review Activity Date: Ensure that the date of the member activity is correct and that it aligns with the expected date range for the partnership.
  Consult Documentation: Refer to SAP documentation or help resources for specific details on managing partnerships and member activities.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like BP (Business Partner) to manage partnerships or CRM_ORDER to manage member activities.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  User Roles and Authorizations: Ensure that you have the necessary permissions to view and edit partnership data in the system.
  
  If the issue persists after checking these aspects, it may be beneficial to consult with your SAP support team or a technical consultant who can provide more in-depth analysis and assistance.