How To Fix CRM_LOY_MA084 - Partnership ID is not in Created status

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_LOY_MA - Loyalty: Message class for Member Activity @ CRM Layer

• Message number: 084

• Message text: Partnership ID is not in Created status

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_LOY_MA084 - Partnership ID is not in Created status ?

  The SAP error message CRM_LOY_MA084 indicates that a Partnership ID is not in the "Created" status, which typically means that the system is expecting the Partnership ID to be in a specific state before proceeding with a certain operation, such as creating or modifying a loyalty program or customer relationship management (CRM) transaction.
  Cause:
  
  Partnership ID Status: The Partnership ID you are trying to use may not be in the correct status. It could be in a status like "Inactive," "Blocked," or "Deleted."
  Data Entry Error: There might be a mistake in the Partnership ID entered, leading to the system not recognizing it as valid.
  Workflow Issues: The Partnership ID may not have completed all necessary workflows or approvals to reach the "Created" status.
  Configuration Issues: There may be configuration settings in the CRM system that affect the status of Partnership IDs.
  
  Solution:
  
  
  Check Partnership ID Status: 
  
  Go to the relevant transaction in SAP (e.g., transaction code CRMD_ORDER or BP for Business Partner) and check the status of the Partnership ID.
  Ensure that it is indeed in the "Created" status.
  
  
  
  Activate or Change Status:
  
  If the Partnership ID is not in the "Created" status, you may need to activate it or change its status. This can usually be done through the relevant transaction or by contacting your system administrator.
  
  
  
  Verify Data Entry:
  
  Double-check the Partnership ID you are entering to ensure it is correct and exists in the system.
  
  
  
  Review Workflow:
  
  If the Partnership ID is part of a workflow, ensure that all necessary steps have been completed and that it has been approved.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or your organization's internal documentation for specific procedures related to Partnership IDs and their statuses.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner), CRMD_ORDER (CRM Order Management), and others that may be used to manage Partnership IDs.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Roles and Authorizations: Ensure that you have the necessary permissions to view and modify Partnership IDs in the system.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.