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How To Fix CRM_LOY_MA067 - Enter valid &1; invalid &1 &2


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_LOY_MA - Loyalty: Message class for Member Activity @ CRM Layer

  • Message number: 067

  • Message text: Enter valid &1; invalid &1 &2

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_LOY_MA067 - Enter valid &1; invalid &1 &2 ?

    The SAP error message CRM_LOY_MA067 typically indicates that there is an issue with the input data related to loyalty management in the SAP Customer Relationship Management (CRM) module. The message suggests that the system expects a valid entry for a specific field (denoted by &1) but has received an invalid entry (denoted by &2).

    Cause:

    1. Invalid Input: The most common cause of this error is that the user has entered an invalid value in a field that requires a specific format or valid reference (e.g., loyalty program ID, customer ID, etc.).
    2. Data Consistency Issues: There may be inconsistencies in the data stored in the database, such as missing or incorrectly configured loyalty programs or customer records.
    3. Configuration Issues: The loyalty management configuration may not be set up correctly, leading to the system not recognizing valid entries.

    Solution:

    1. Check Input Values: Verify the values entered in the fields. Ensure that they match the expected format and are valid according to the system's configuration.
    2. Data Validation: Use transaction codes like SE16 or SE11 to check the underlying tables for the values you are trying to enter. Ensure that the values exist and are active.
    3. Review Configuration: Check the configuration settings for loyalty management in the SAP system. Ensure that all necessary settings are correctly defined and that the loyalty programs are active.
    4. Consult Documentation: Refer to SAP documentation or help resources for specific details about the fields and expected values.
    5. Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, or others related to loyalty management.
    • SAP Notes: Search for SAP Notes that may address this specific error message or provide additional troubleshooting steps.
    • User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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