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Message type: E = Error
Message class: CRM_LOY_FRW_SRCH_MSG - LOY FRW : Message Class For Search Exceptions
Message number: 006
Message text: &1
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CRM_LOY_FRW_SRCH_MSG006
- &1 ?The SAP error message CRM_LOY_FRW_SRCH_MSG006 typically relates to issues in the CRM Loyalty Management module, particularly when dealing with loyalty program data or customer loyalty transactions. The message often indicates that there is a problem with the search criteria or the data being processed.
Cause:
- Invalid Search Criteria: The error may occur if the search criteria provided for retrieving loyalty program data is incorrect or incomplete.
- Data Inconsistencies: There may be inconsistencies or missing data in the loyalty program configuration or customer records.
- Authorization Issues: The user may not have the necessary authorizations to access the loyalty data.
- System Configuration: There could be issues with the configuration of the loyalty program or related settings in the CRM system.
Solution:
- Check Search Criteria: Review the search criteria you are using to ensure that it is valid and complete. Make sure all required fields are filled out correctly.
- Data Validation: Verify that the data in the loyalty program and customer records is complete and consistent. Look for any missing or incorrect entries.
- Authorization Check: Ensure that the user has the necessary authorizations to access the loyalty program data. You may need to consult with your SAP security team.
- Configuration Review: Check the configuration settings for the loyalty program in the CRM system. Ensure that all necessary settings are correctly configured.
- Consult Documentation: Refer to SAP documentation or notes related to CRM Loyalty Management for any specific guidance on this error message.
- SAP Support: If the issue persists, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant context.
Related Information:
By following these steps, you should be able to diagnose and resolve the issue related to the error message CRM_LOY_FRW_SRCH_MSG006.
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