How To Fix CRM_LOG_MGMT000 - Warranty &1 was assigned to Item &2 &3


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_LOG_MGMT - Messages for Business Events protocol

  • Message number: 000

  • Message text: Warranty &1 was assigned to Item &2 &3

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_LOG_MGMT000 - Warranty &1 was assigned to Item &2 &3 ?

    The SAP error message "CRM_LOG_MGMT000 Warranty &1 was assigned to Item &2 &3" typically occurs in the context of warranty management within the SAP Customer Relationship Management (CRM) module. This error indicates that there is an issue with the assignment of a warranty to a specific item in a transaction, such as a sales order or service order.

    Cause:

    1. Duplicate Warranty Assignment: The warranty you are trying to assign may already be assigned to another item or transaction.
    2. Invalid Warranty: The warranty might not be valid for the item in question, possibly due to date restrictions or product compatibility.
    3. Configuration Issues: There may be issues with the configuration of warranty management in the system, such as missing settings or incorrect data.
    4. Data Inconsistencies: There could be inconsistencies in the master data related to the item or warranty.

    Solution:

    1. Check Warranty Assignment: Verify if the warranty is already assigned to another item. If so, you may need to unassign it from the previous item before assigning it to the new one.
    2. Validate Warranty Details: Ensure that the warranty is valid for the item you are trying to assign it to. Check the warranty's validity period and any specific conditions that may apply.
    3. Review Configuration: Check the configuration settings for warranty management in your SAP system. Ensure that all necessary settings are correctly configured.
    4. Data Consistency Check: Perform a data consistency check for the item and warranty. Ensure that all relevant master data is accurate and up to date.
    5. Consult Documentation: Refer to SAP documentation or help resources for warranty management to understand any specific requirements or limitations.

    Related Information:

    • Transaction Codes: You may need to use transaction codes like CRM_ORDER, CRM_WARRANTY, or CRM_SERVICE to manage orders and warranties.
    • SAP Notes: Check SAP Notes for any known issues or patches related to warranty management that may address this error.
    • Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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