How To Fix CRM_LOCMAP005 - Check the customer assignment of the plant in executing R/3 System

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_LOCMAP - Messages for Mapping Table Business Partner -> Location

• Message number: 005

• Message text: Check the customer assignment of the plant in executing R/3 System

What causes this issue?

The R/3 customer &V2& is assigned to the business partner &V1&. If you
assign a plant to this business partner, the customer &V2& should also
be assigned to the plant in the R/3 system, so that no duplicate
business partners are created after any subsequent download of a plant.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Verify the assignment of the plant to the customer master in R/3.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_LOCMAP005 - Check the customer assignment of the plant in executing R/3 System ?

  The SAP error message CRM_LOCMAP005 typically indicates an issue with the assignment of a customer to a plant in the R/3 system. This error often arises in scenarios where there is a need to map or link customer data with specific plants, particularly in the context of logistics or sales processes.
  Cause:
  
  Missing Customer Assignment: The customer may not be assigned to the plant in the R/3 system.
  Incorrect Configuration: There may be configuration issues in the system that prevent the proper mapping of customers to plants.
  Data Inconsistency: There could be inconsistencies in the master data between the CRM and R/3 systems.
  Authorization Issues: The user may not have the necessary authorizations to view or modify the customer-plant assignments.
  
  Solution:
  
  
  Check Customer Assignment:
  
  Go to the R/3 system and check the customer master data to ensure that the customer is correctly assigned to the relevant plant.
  Use transaction codes like XD03 (Display Customer) or VD03 (Display Customer - Sales Area) to verify the assignment.
  
  
  
  Maintain Customer-Plant Assignment:
  
  If the customer is not assigned, you can create or update the assignment using transaction codes XD01 (Create Customer) or VD01 (Create Customer - Sales Area).
  Ensure that the plant is correctly specified in the customer master data.
  
  
  
  Check Configuration:
  
  Review the configuration settings in the R/3 system related to customer and plant assignments. This may involve checking the settings in the IMG (Implementation Guide) under Sales and Distribution or Logistics.
  
  
  
  Data Synchronization:
  
  If you are using a CRM system that is integrated with R/3, ensure that the data is synchronized correctly. You may need to run data synchronization jobs or check for any errors in the middleware.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access and modify customer and plant assignments. This may involve checking user roles and authorizations in the R/3 system.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as XD01, XD02, XD03, VD01, VD02, VD03, and SPRO for configuration.
  Documentation: Refer to SAP documentation or help files for detailed steps on managing customer master data and plant assignments.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error message.
  
  By following these steps, you should be able to resolve the CRM_LOCMAP005 error and ensure that the customer assignments are correctly configured in the R/3 system.