How To Fix CRM_LEASING_WO003 - Pricing document of contract &1 could not be locked

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_LEASING_WO - Messages for Write-Offs

• Message number: 003

• Message text: Pricing document of contract &1 could not be locked

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Check if the contract is currently being processed in change mode, and
the data is therefore locked.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_LEASING_WO003 - Pricing document of contract &1 could not be locked ?

  The SAP error message CRM_LEASING_WO003, which states "Pricing document of contract &1 could not be locked," typically occurs in the context of the SAP CRM (Customer Relationship Management) module, particularly when dealing with leasing contracts. This error indicates that the system is unable to lock the pricing document associated with a specific contract, which can prevent further processing.
  Causes:
  
  Concurrent Access: Another user or process may be accessing the same pricing document, leading to a lock conflict.
  System Performance Issues: High system load or performance issues may prevent the locking mechanism from functioning properly.
  Database Locking Issues: There may be issues with the database that prevent the locking of the document.
  Configuration Issues: Incorrect configuration settings in the CRM system could lead to locking problems.
  Transaction Errors: Errors in the transaction that is trying to access the pricing document may also lead to this issue.
  
  Solutions:
  
  Check for Concurrent Users: Verify if another user is currently accessing the same pricing document. If so, wait for them to finish or coordinate with them to resolve the conflict.
  Transaction Monitoring: Use transaction codes like SM12 (to check for locks) and SM21 (to check system logs) to identify any locks or issues in the system.
  System Performance: Monitor system performance and resolve any bottlenecks that may be affecting the locking mechanism.
  Database Administration: Consult with your database administrator to check for any database-related issues that may be causing locking problems.
  Reconfigure Settings: Review the configuration settings related to pricing documents and contracts in the CRM system to ensure they are set up correctly.
  Retry the Operation: Sometimes, simply retrying the operation after a short period can resolve transient issues.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes often provide specific guidance or fixes for known problems.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRM_ORDER, CRM_LEASING, and others that may be involved in the leasing process.
  User Authorizations: Ensure that the user has the necessary authorizations to access and modify the pricing document.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP support team or consult with SAP directly for further assistance.