How To Fix CRM_LEASING_WO002 - Error occurred when changing contract &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_LEASING_WO - Messages for Write-Offs

• Message number: 002

• Message text: Error occurred when changing contract &1

What causes this issue?

When contract &V1& was changed, the following error occurred:
&V2&

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_LEASING_WO002 - Error occurred when changing contract &1 ?

  The SAP error message CRM_LEASING_WO002, which states "Error occurred when changing contract &1," typically occurs in the context of the SAP Customer Relationship Management (CRM) module, particularly when dealing with leasing contracts. This error can arise due to various reasons, and understanding the cause is essential for finding an appropriate solution.
  Possible Causes:
  
  
  Data Inconsistencies: There may be inconsistencies in the data related to the contract you are trying to change. This could include missing or incorrect information in the contract details.
  
  
  Authorization Issues: The user may not have the necessary authorizations to make changes to the contract.
  
  
  Business Logic Errors: There may be specific business rules or validations that are preventing the change from being processed.
  
  
  Technical Issues: There could be underlying technical issues, such as problems with the database or application server.
  
  
  Status of the Contract: The contract may be in a status that does not allow changes (e.g., completed, archived, etc.).
  
  
  Solutions:
  
  
  Check Data Consistency: Review the contract details for any missing or incorrect information. Ensure that all required fields are filled out correctly.
  
  
  Review Authorizations: Verify that the user has the necessary permissions to change the contract. This may involve checking user roles and authorizations in the SAP system.
  
  
  Examine Business Rules: Look into the business logic or validation rules that may be preventing the change. This may require consulting with a functional consultant or reviewing the configuration settings.
  
  
  Technical Troubleshooting: If the issue seems to be technical, check the system logs for any error messages or warnings that could provide more context. You may need to involve your technical team to investigate further.
  
  
  Contract Status: Check the status of the contract. If it is in a status that does not allow changes, you may need to change the status first or consult with your business process owner for guidance.
  
  
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message. There may be patches or updates available that resolve known issues.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRM_ORDER, CRM_LEASING, or others that pertain to contract management.
  Documentation: Review SAP documentation related to leasing contracts and error handling in CRM.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to identify the cause of the CRM_LEASING_WO002 error and implement a suitable solution.