How To Fix CRM_LEASING_UI002 - No financing products found

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_LEASING_UI - Messages for Financing Product Input Help

• Message number: 002

• Message text: No financing products found

What causes this issue?

No suitable financing product was found for your product.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Assign a financing product to the product, or enter a financing product
without using the input help.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_LEASING_UI002 - No financing products found ?

  The SAP error message CRM_LEASING_UI002: No financing products found typically occurs in the SAP Customer Relationship Management (CRM) module, particularly when dealing with leasing or financing products. This error indicates that the system could not find any financing products that match the criteria specified in the transaction or application you are using.
  Causes:
  
  No Financing Products Defined: There may be no financing products configured in the system for the specific criteria you are using (e.g., product type, customer, etc.).
  Incorrect Selection Criteria: The selection criteria used to search for financing products may be too restrictive or incorrect, leading to no results being returned.
  Data Inconsistencies: There may be inconsistencies or missing data in the master data related to financing products, such as product status or validity dates.
  Authorization Issues: The user may not have the necessary authorizations to view the financing products.
  Configuration Issues: The configuration settings for financing products in the system may not be set up correctly.
  
  Solutions:
  
  
  Check Financing Product Configuration:
  
  Navigate to the relevant configuration settings in SAP and ensure that financing products are defined and active.
  Verify that the products are assigned to the correct categories and are valid for the intended use.
  
  
  
  Review Selection Criteria:
  
  Reassess the criteria you are using to search for financing products. Ensure that it is not overly restrictive and that you are searching within the correct parameters.
  
  
  
  Validate Master Data:
  
  Check the master data for the financing products to ensure that all necessary information is complete and accurate. Look for any missing or incorrect entries.
  
  
  
  User Authorizations:
  
  Confirm that the user has the appropriate authorizations to access and view financing products. If necessary, consult with your SAP security team to adjust user roles.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources related to financing products in CRM for any additional configuration or setup steps that may have been overlooked.
  
  
  
  Check for System Updates:
  
  Ensure that your SAP system is up to date with the latest patches and updates, as there may be bug fixes or enhancements related to financing products.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights specific to your system configuration or known issues.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that pertain to financing products, such as CRMD_ORDER for managing orders or CRMD_ORDERADM_H for order administration.
  SAP Notes: Search for SAP Notes related to the error message for any known issues or patches that may address the problem.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.