How To Fix CRM_LEASING_GEN020 - Item hierarchy violation - items renumbered automatically

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_LEASING_GEN - General Messages for Leasing

• Message number: 020

• Message text: Item hierarchy violation - items renumbered automatically

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_LEASING_GEN020 - Item hierarchy violation - items renumbered automatically ?

  The SAP error message "CRM_LEASING_GEN020 Item hierarchy violation - items renumbered automatically" typically occurs in the context of the SAP CRM (Customer Relationship Management) module, particularly when dealing with leasing or contract management scenarios. This error indicates that there is a violation in the item hierarchy structure, which can happen when the system detects inconsistencies in the way items are organized or numbered within a transaction.
  Cause:
  
  
  Item Hierarchy Structure: The error usually arises when the item hierarchy defined in the transaction does not conform to the expected structure. This can happen if:
  
  Items are added or removed in a way that disrupts the hierarchy.
  The numbering of items does not follow the required sequence or structure.
  There are changes in the item categories that affect the hierarchy.
  
  
  
  Manual Changes: If users manually change item numbers or categories without adhering to the defined hierarchy, it can lead to this error.
  
  
  Data Migration Issues: If data has been migrated from another system or if there have been bulk changes, inconsistencies may arise in the item hierarchy.
  
  
  Solution:
  
  
  Review Item Hierarchy: Check the item hierarchy in the transaction to ensure that it is structured correctly. Make sure that all items are properly numbered and categorized according to the defined hierarchy.
  
  
  Renumber Items: If the system has automatically renumbered items, review the changes made by the system. Ensure that the new numbering aligns with the expected hierarchy.
  
  
  Adjust Item Categories: If there are changes in item categories, ensure that they are correctly reflected in the hierarchy. You may need to reassign items to the correct categories.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on item hierarchy management in the CRM module.
  
  
  Testing: After making adjustments, test the transaction again to ensure that the error does not reoccur.
  
  
  Contact SAP Support: If the issue persists and you cannot resolve it, consider reaching out to SAP support for further assistance. They may provide insights specific to your system configuration.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that deal with leasing and item management.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide patches or updates that address known issues.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.