How To Fix CRM_LEASING_GEN009 - Product &1 is not available

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_LEASING_GEN - General Messages for Leasing

• Message number: 009

• Message text: Product &1 is not available

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_LEASING_GEN009 - Product &1 is not available ?

  The SAP error message CRM_LEASING_GEN009, which states "Product &1 is not available," typically occurs in the context of the SAP CRM (Customer Relationship Management) system, particularly when dealing with leasing or rental products. This error indicates that the specified product (denoted by &1) is not available for the operation you are trying to perform, such as creating a leasing contract or processing a transaction.
  Causes:
  
  Product Not Created or Inactive: The product may not have been created in the system, or it may be inactive or not available for the specific transaction type.
  Product Status: The product might be in a status that does not allow it to be used (e.g., blocked, not released).
  Master Data Issues: There could be issues with the master data related to the product, such as missing or incorrect information.
  Configuration Issues: The configuration settings for the leasing product may not be set up correctly, leading to unavailability.
  Date Validity: The product may not be valid for the date of the transaction you are trying to process.
  
  Solutions:
  
  Check Product Master Data: Verify that the product exists in the system and is active. You can do this by navigating to the product master data in the SAP system.
  Review Product Status: Ensure that the product is in a valid status for the transaction you are attempting. If it is blocked or inactive, you may need to change its status.
  Validate Configuration: Check the configuration settings for the leasing product in the SAP system to ensure they are set up correctly.
  Check Date Validity: Ensure that the product is valid for the date of the transaction. If the product has a validity period, make sure the transaction date falls within that range.
  Consult Documentation: Review any relevant documentation or guidelines for the specific leasing product to ensure compliance with business rules.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like CRMD_ORDER to check the order details or CRMD_ORDERADM_H for header information.
  Authorization: Ensure that you have the necessary authorizations to access and modify product data.
  SAP Notes: Check for any relevant SAP Notes or updates that may address known issues related to this error message.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement the appropriate solution.