How To Fix CRM_LEASING_DVTP_US001 - No device class is entered for product &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_LEASING_DVTP_US - Messages for Normal Useful Life

• Message number: 001

• Message text: No device class is entered for product &1

What causes this issue?

No device class is entered for product &V1&. The system uses the device
class, dependent on the sales organization and distribution channel, to
determine the normal useful life and the asset category.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Enter the device class in the product master record of product &V1&.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_LEASING_DVTP_US001 - No device class is entered for product &1 ?

  The SAP error message CRM_LEASING_DVTP_US001 indicates that there is no device class entered for the specified product in the leasing module of SAP CRM. This error typically arises when trying to create or process a leasing contract or transaction that requires a device class, but the system cannot find one associated with the product.
  Cause:
  
  Missing Device Class: The product specified in the error message does not have a device class assigned to it in the system.
  Configuration Issues: The configuration settings for the product or the leasing module may not be set up correctly.
  Data Inconsistency: There may be inconsistencies in the master data related to the product or device class.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Product Master Data:
  
  Go to the product master data in SAP and verify if the device class is assigned to the product.
  If it is missing, you need to assign a valid device class to the product.
  
  
  
  Assign Device Class:
  
  Navigate to the relevant transaction (e.g., using transaction code CRMD_ORDER or CRMD_ORDERADM_H) to edit the product details.
  Find the field for device class and enter the appropriate value.
  
  
  
  Review Configuration:
  
  Check the configuration settings for the leasing module to ensure that device classes are properly defined and linked to the products.
  You may need to consult with your SAP configuration team or refer to the SAP documentation for the leasing module.
  
  
  
  Data Consistency Check:
  
  Run any relevant data consistency checks or reports to identify and correct any inconsistencies in the product or device class data.
  
  
  
  Consult Documentation:
  
  Refer to SAP Help documentation or notes related to the leasing module for additional guidance on device classes and product configuration.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Device Class: In SAP, a device class is typically used to categorize products based on their characteristics, which can affect pricing, leasing terms, and other transactional details.
  Leasing Module: The leasing module in SAP CRM is used to manage leasing contracts, including the management of products, pricing, and customer agreements.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and others that may be used to manage product and leasing data.
  
  By following these steps, you should be able to resolve the error and ensure that the product is correctly configured for leasing transactions.