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How To Fix CRM_LEASING_COPY039 - Document in transfer process - follow-up action not possible


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_LEASING_COPY - Messaages to/from Creation of Follow-Up Document

  • Message number: 039

  • Message text: Document in transfer process - follow-up action not possible

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_LEASING_COPY039 - Document in transfer process - follow-up action not possible ?

    The SAP error message "CRM_LEASING_COPY039 Document in transfer process - follow-up action not possible" typically occurs in the context of the SAP Customer Relationship Management (CRM) module, particularly when dealing with leasing documents. This error indicates that the document you are trying to process is currently in a transfer state, meaning it is being processed or transferred to another system or module, and therefore, you cannot perform any follow-up actions on it until the transfer is complete.

    Cause:

    1. Document in Transfer: The primary cause of this error is that the document is in the process of being transferred to another system (e.g., from CRM to ERP) or is undergoing some internal processing.
    2. Locking Mechanism: SAP uses a locking mechanism to prevent changes to documents that are currently being processed. If a document is locked for transfer, it cannot be edited or have follow-up actions applied.
    3. System Configuration: There may be specific configurations or settings in the system that dictate how documents are transferred and processed.

    Solution:

    1. Wait for Transfer Completion: The simplest solution is to wait until the transfer process is completed. Once the document is no longer in the transfer state, you should be able to perform the desired follow-up actions.
    2. Check Transfer Status: You can check the status of the document in the relevant transaction or report to see if it is still in the transfer process. This may involve looking at logs or status indicators in the system.
    3. Review Lock Entries: Use transaction codes like SM12 (to check lock entries) to see if there are any locks on the document. If you find that the document is locked, you may need to wait for the lock to be released or contact your system administrator for assistance.
    4. Error Handling: If the document seems to be stuck in the transfer process for an extended period, you may need to investigate further. This could involve checking for errors in the transfer process or reviewing system logs for any issues that may have occurred.
    5. Consult Documentation: Refer to SAP documentation or support notes related to CRM leasing processes for any specific guidance or troubleshooting steps.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as CRM_ORDER, CRM_LEASING, and others that may be involved in the leasing process.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
    • User Roles and Permissions: Ensure that you have the necessary permissions to perform actions on the document. Sometimes, user roles can restrict access to certain functionalities.
    • System Performance: If the system is experiencing performance issues, it may affect the transfer process. Monitoring system performance and addressing any bottlenecks can help.

    If the issue persists after following these steps, it may be beneficial to reach out to your SAP support team or consult with an SAP expert for further assistance.

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