How To Fix CRM_LEASING_COPY028 - Quantity of invoice items is greater than in current contract (&1)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_LEASING_COPY - Messaages to/from Creation of Follow-Up Document

• Message number: 028

• Message text: Quantity of invoice items is greater than in current contract (&1)

Self-Explanatory Message

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• What is the cause and solution for SAP error message CRM_LEASING_COPY028 - Quantity of invoice items is greater than in current contract (&1) ?

  The SAP error message CRM_LEASING_COPY028 indicates that there is a discrepancy between the quantity of invoice items being processed and the quantity specified in the current leasing contract. This error typically arises in the context of leasing or rental contracts within the SAP Customer Relationship Management (CRM) module.
  Cause:
  The error occurs when:
  
  The quantity of items being invoiced exceeds the quantity that is defined in the leasing contract.
  There may be a mismatch in the data entry, such as incorrect quantities being entered during the invoicing process.
  The contract may have been modified or updated, leading to inconsistencies with the invoice items.
  There could be a misunderstanding of the terms of the contract, such as the number of items that can be invoiced at a time.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Verify Contract Details:
  
  Check the leasing contract associated with the invoice. Ensure that the quantities specified in the contract match the quantities being invoiced.
  If the contract has been modified, ensure that the changes are reflected in the invoicing process.
  
  
  
  Adjust Invoice Quantity:
  
  If the invoice quantity is indeed greater than what is allowed by the contract, adjust the invoice to match the contract's allowed quantity.
  If you need to invoice a higher quantity, you may need to update the contract first to reflect the new quantity.
  
  
  
  Check for Errors in Data Entry:
  
  Review the data entry for any mistakes. Ensure that the correct quantities are being entered during the invoicing process.
  
  
  
  Consult Documentation:
  
  Refer to the SAP documentation or user manuals for specific guidelines on handling leasing contracts and invoicing.
  
  
  
  Contact Support:
  
  If the issue persists after verifying the above steps, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that pertain to leasing and invoicing, such as CRM_LEASING or VF01 (for billing).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Training: Consider training sessions or workshops on SAP CRM leasing processes to better understand how to manage contracts and invoicing effectively.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.