How To Fix CRM_LEASING_COPY023 - No open quotation items found

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_LEASING_COPY - Messaages to/from Creation of Follow-Up Document

• Message number: 023

• Message text: No open quotation items found

What causes this issue?

No items were found for which you can generate a certificate of
acceptance.
Possible causes:
None of the quotation items has the status necessary (according to
Customizing) for further processing.
The scope of the quotation (number of physical products) has already
been covered by certificates of acceptance and/or released contracts.

How to fix this error?

Depending on the cause, you either have to change the status of the
quotation items accordingly or cancel existing follow-on certificates of
acceptance/contracts.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_LEASING_COPY023 - No open quotation items found ?

  The SAP error message CRM_LEASING_COPY023: No open quotation items found typically occurs in the context of the SAP CRM (Customer Relationship Management) module, particularly when dealing with leasing or quotation processes. This error indicates that the system could not find any open quotation items that meet the criteria for the operation you are trying to perform.
  Causes:
  
  No Open Quotations: There are simply no open quotations available in the system for the specified criteria (e.g., customer, date range).
  Quotation Status: The quotations may exist but are not in an "open" status. They could be completed, rejected, or otherwise closed.
  Selection Criteria: The selection criteria used to search for quotations may be too restrictive or incorrect, leading to no results being found.
  Data Synchronization Issues: There may be issues with data synchronization between different modules or systems, leading to discrepancies in available quotations.
  Authorization Issues: The user may not have the necessary authorizations to view or access the open quotations.
  
  Solutions:
  
  Check Open Quotations: Verify if there are any open quotations in the system. You can do this by navigating to the relevant transaction or report that lists quotations.
  Review Quotation Status: Check the status of existing quotations to ensure they are open and available for processing.
  Adjust Selection Criteria: Modify the selection criteria used in your search to be less restrictive. For example, broaden the date range or remove specific filters.
  Data Consistency Check: If you suspect data synchronization issues, perform a consistency check or consult with your IT department to ensure that all relevant data is correctly synchronized.
  User Authorizations: Ensure that the user has the necessary authorizations to access and view the quotations. This may involve checking roles and permissions in the SAP system.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing quotations and CRMD_ORDERADM_H for viewing order administration.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide additional context or solutions.
  Documentation: Review SAP documentation or help files related to CRM leasing and quotation management for further insights into the processes involved.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.