How To Fix CRM_LEASING_CHANGE139 - The financing product does not exist in the system

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_LEASING_CHANGE - Messages for Changes to Leases

• Message number: 139

• Message text: The financing product does not exist in the system

What causes this issue?

You specified &V2& as a new financing product for change process number
&V1&. This product could not be found in the system .

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_LEASING_CHANGE139 - The financing product does not exist in the system ?

  The SAP error message CRM_LEASING_CHANGE139 indicates that the financing product you are trying to use does not exist in the system. This error typically occurs in the context of leasing or financing transactions within the SAP Customer Relationship Management (CRM) module.
  Cause:
  
  Non-Existent Financing Product: The financing product you are trying to reference has not been created or is not active in the system.
  Incorrect Product Code: There may be a typo or incorrect code used when trying to access the financing product.
  Data Synchronization Issues: If the financing product is supposed to be available but is not showing up, there may be issues with data synchronization between different SAP modules or systems.
  Authorization Issues: The user may not have the necessary permissions to access the financing product.
  
  Solution:
  
  
  Check Product Existence:
  
  Navigate to the relevant transaction or table (e.g., using transaction code SE11 for data dictionary or SE16 for table display) to verify if the financing product exists.
  Ensure that the product is active and correctly configured.
  
  
  
  Correct Product Code:
  
  Double-check the product code you are using. Ensure there are no typos or incorrect entries.
  
  
  
  Create or Activate Financing Product:
  
  If the financing product does not exist, you may need to create it. This typically involves defining the product in the system using the appropriate configuration transactions (e.g., CRM_LEASING).
  If it exists but is inactive, you may need to activate it.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access the financing product. This may involve checking user roles and permissions in the SAP system.
  
  
  
  Data Synchronization:
  
  If the financing product is supposed to be available but is not showing up, check for any data synchronization issues between different systems (e.g., between SAP CRM and SAP ERP).
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific details on configuring financing products in your version of SAP.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRM_LEASING, SE11, SE16, and others that may help in managing financing products.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.