How To Fix CRM_LEASING_CANCEL017 - Item &1 from document &2 has one or more successor items

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_LEASING_CANCEL - Leasing: Cancellation

• Message number: 017

• Message text: Item &1 from document &2 has one or more successor items

What causes this issue?

The item to be cancelled is part of the document flow (quotation ->
contract -> quotation -> contract -> ...). Documents that were created
after the open document are still active and must be cancelled first.
Before you can cancel item &V1& from document &V2&, you first have to
cancel all the follow-on items for this item.

System Response

The system issues an error message.

How to fix this error?

Check the document flow to see which follow-on items are still active
(not completed) and cancel them first. Then cancel item &V1& from
document &V2& again.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_LEASING_CANCEL017 - Item &1 from document &2 has one or more successor items ?

  The SAP error message CRM_LEASING_CANCEL017 indicates that you are trying to cancel or delete an item in a leasing document, but the item has one or more successor items associated with it. This means that the item you are attempting to cancel is linked to other items that depend on it, and therefore, the system prevents the cancellation to maintain data integrity.
  Cause:
  
  The item you are trying to cancel has successor items that are dependent on it. This could be due to various reasons, such as:
  
  The item is part of a sequence of transactions where subsequent items rely on the data of the item you are trying to cancel.
  There may be contractual obligations or dependencies that prevent the cancellation of the item.
  
  
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Successor Items: Identify the successor items linked to the item you are trying to cancel. You can do this by reviewing the document flow or item details in the leasing document.
  
  
  Cancel Successor Items First: If appropriate, cancel or delete the successor items before attempting to cancel the original item. Ensure that this action aligns with your business processes and does not violate any contractual agreements.
  
  
  Consult Documentation: Review the documentation or guidelines related to the leasing process in your organization to understand the implications of canceling items.
  
  
  Contact Support: If you are unsure about the dependencies or how to proceed, consider reaching out to your SAP support team or a functional consultant who specializes in SAP CRM or leasing processes.
  
  
  Review Configuration: In some cases, the configuration of the leasing module may need to be reviewed to ensure that it aligns with your business requirements.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that pertain to leasing and document management, such as CRM_LEASING or related reports.
  SAP Notes: Check for any SAP Notes or updates that may address known issues or provide additional guidance on handling this error.
  User Manuals: Refer to user manuals or training materials specific to your organization’s implementation of SAP CRM for detailed procedures on managing leasing documents.
  
  By following these steps, you should be able to address the error and proceed with your leasing document management effectively.