How To Fix CRM_LEASING_ACTION_I031 - Could not determine the object family for the product

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_LEASING_ACTION_I -

• Message number: 031

• Message text: Could not determine the object family for the product

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_LEASING_ACTION_I031 - Could not determine the object family for the product ?

  The SAP error message CRM_LEASING_ACTION_I031 indicates that the system could not determine the object family for a product in the context of leasing or rental processes. This error typically arises in the SAP Customer Relationship Management (CRM) module when dealing with leasing products.
  Causes:
  
  Missing Configuration: The object family for the product may not be configured correctly in the system. This can happen if the product is not set up properly in the product master data.
  Incorrect Product Type: The product type may not be compatible with leasing processes, or it may not be defined as a leasing product.
  Data Inconsistencies: There may be inconsistencies or missing data in the product master or related tables that prevent the system from determining the object family.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access the product data, leading to this error.
  
  Solutions:
  
  
  Check Product Configuration:
  
  Go to the product master data and ensure that the