How To Fix CRM_LEASING_ACTION_I030 - No product categories exist for object family &


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_LEASING_ACTION_I -

  • Message number: 030

  • Message text: No product categories exist for object family &

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_LEASING_ACTION_I030 - No product categories exist for object family & ?

    The SAP error message CRM_LEASING_ACTION_I030 indicates that there are no product categories defined for the specified object family in the context of leasing or rental processes within the SAP CRM system. This error typically arises when trying to create or manage leasing contracts or related documents, and the system cannot find the necessary product categories associated with the object family you are working with.

    Cause:

    1. Missing Product Categories: The primary cause of this error is that the product categories for the specified object family have not been defined in the system.
    2. Incorrect Object Family: The object family being referenced may not be correctly set up or may not correspond to any existing product categories.
    3. Configuration Issues: There may be issues in the configuration settings related to product categories and object families in the SAP CRM system.

    Solution:

    To resolve this error, you can take the following steps:

    1. Check Product Categories:

      • Navigate to the configuration settings in SAP CRM.
      • Verify if the product categories for the relevant object family are defined. You can do this by going to the transaction code SPRO and following the path:
        SAP Customizing Implementation Guide -> Customer Relationship Management -> Master Data -> Product -> Define Product Categories
      • If no product categories exist, you will need to create them.
    2. Define Object Family:

      • Ensure that the object family you are using is correctly defined and linked to the appropriate product categories.
      • You can check the object family settings in the same configuration area.
    3. Assign Product Categories:

      • If product categories exist but are not assigned to the object family, you will need to assign them appropriately.
    4. Consult Documentation:

      • Review the SAP documentation or help files related to product categories and object families for additional guidance on setup and configuration.
    5. Testing:

      • After making the necessary changes, test the process again to ensure that the error is resolved.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing CRM orders and CRMD_ORDERADM_H for accessing order administration.
    • SAP Notes: Check for any SAP Notes related to this error message for additional troubleshooting steps or patches that may address the issue.
    • User Roles and Authorizations: Ensure that the user has the necessary authorizations to access and modify product categories and object families.

    If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a consultant who specializes in SAP CRM for further assistance.

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