How To Fix CRM_LEASING_ACTION_I027 - No. of OBJL entries in item & does not correspond to change quantity &

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_LEASING_ACTION_I -

• Message number: 027

• Message text: No. of OBJL entries in item & does not correspond to change quantity &

What causes this issue?

You specified quantity &SYST-MSGV2& in the change process for financial
item &SYST-MSGV3&. This figure represents the partial quantity of the
physical objects of the leading physical item &SYST-MSGV1&, to which
financial item &SYST-MSGV3& belongs and which is the object of the
contract change.
The latter item is flagged as <ZK>relevant for serial numbers</> in
Customizing. This means that the change quantity, &SYST-MSGV2&, should
agree with the number of objects in the target object list (right-hand
side in the object list processing screen). This is not the case,
however.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Adjust either the quantity of objects in the right-hand (target) object
list (in the object list processing screen) or the quantity in the
change process.
Please note that the quantity specified in the change process only
refers to the <ZK>leading</> physical item under the given financial
item. In general, however, several physical items may be attached to
the financial item (possibly in a hierarchy). The object list
processing screen also enables the processing of object lists for these
sub-items. The quantity check initially ignores these items, however.
You therefore have to manually adust the resulting quotation and/or
derived certificate of acceptance.
Just how critical the disagreement in figures is considered - that is,
whether it triggers an error message, a warning message, or merely an
information message - depends on the settings in IMG activity
<DS:SIMG.CRMV_LEAS_PPR>Assign Object List</>.
If the message is treated as an error, you have to correct the number
of entries in the involved object list - if possible - in order to
proceed. If not, you should at least make sure that the specified
information is correct.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_LEASING_ACTION_I027 - No. of OBJL entries in item & does not correspond to change quantity & ?

  The SAP error message CRM_LEASING_ACTION_I027 indicates that there is a discrepancy between the number of object line entries (OBJL) in a leasing item and the change quantity specified for that item. This error typically occurs in the context of leasing contracts or agreements within the SAP Customer Relationship Management (CRM) module.
  Cause:
  The error can arise due to several reasons:
  
  Data Inconsistency: The number of object line entries (OBJL) does not match the expected quantity based on the changes being made. This could happen if there were manual changes made to the object lines that were not properly reflected in the overall item quantity.
  Incorrect Configuration: The configuration settings for the leasing module may not be set up correctly, leading to mismatches in expected quantities.
  User Input Error: During the creation or modification of a leasing item, the user may have entered an incorrect quantity or failed to update the object lines accordingly.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Object Line Entries: Review the object line entries associated with the leasing item. Ensure that the number of entries corresponds to the change quantity specified. You may need to add or remove entries to match the expected quantity.
  
  
  Review Change Quantity: Verify the change quantity that you are trying to apply. Ensure that it is correct and reflects the actual number of object lines you intend to modify.
  
  
  Consistency Check: Perform a consistency check on the leasing item to identify any discrepancies. This can often be done through transaction codes related to leasing management in SAP.
  
  
  Update Configuration: If the issue is related to configuration, consult with your SAP administrator or functional consultant to review the settings for the leasing module. Ensure that all necessary configurations are in place.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to the CRM leasing module for any specific guidelines or known issues that may pertain to this error.
  
  
  Debugging: If the issue persists, consider debugging the process to identify where the mismatch is occurring. This may require technical expertise in SAP.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, or others related to leasing management.
  SAP Notes: Check SAP Notes for any patches or updates that may address this specific error message.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it. If the problem continues, consider reaching out to SAP support for further assistance.