How To Fix CRM_LEAS_CMPGN_VAL002 - Product &1 is not allowed for campaign &2


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_LEAS_CMPGN_VAL - Validation of Campaign

  • Message number: 002

  • Message text: Product &1 is not allowed for campaign &2

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_LEAS_CMPGN_VAL002 - Product &1 is not allowed for campaign &2 ?

    The SAP error message CRM_LEAS_CMPGN_VAL002 indicates that a specific product (denoted as &1) is not allowed for a particular campaign (denoted as &2) in the SAP Customer Relationship Management (CRM) system. This error typically arises when there are restrictions or configurations that prevent the use of certain products in specific campaigns.

    Cause:

    1. Product-Campaign Restrictions: The product may not be configured to be part of the campaign due to business rules or settings in the system.
    2. Campaign Status: The campaign might be in a status that does not allow the addition of new products.
    3. Product Status: The product itself may be inactive or not available for the campaign.
    4. Configuration Issues: There may be configuration settings in the campaign management that restrict certain products from being included.
    5. Master Data Issues: The product master data may not be correctly set up to be associated with the campaign.

    Solution:

    1. Check Product-Campaign Configuration:

      • Review the configuration settings for the campaign to ensure that the product is allowed. This can typically be done in the campaign management area of SAP CRM.
      • Ensure that the product is marked as valid for the campaign type you are working with.
    2. Verify Campaign Status:

      • Check the status of the campaign to ensure it is active and open for modifications. If the campaign is closed or in a status that does not allow changes, you may need to change its status.
    3. Review Product Status:

      • Ensure that the product is active and available for use in campaigns. Check the product master data for any restrictions.
    4. Consult with Business Rules:

      • If there are specific business rules that dictate which products can be used in which campaigns, consult with the relevant stakeholders to understand these rules.
    5. Check for Customizations:

      • If your organization has custom developments or enhancements in place, check if there are any custom validations that might be causing this error.
    6. Testing:

      • If changes are made, test the campaign again to see if the error persists.

    Related Information:

    • Transaction Codes: You may need to use transaction codes like CRMD_ORDER for campaign management or MM03 for product master data to investigate further.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • Documentation: Refer to SAP documentation for campaign management and product management for more detailed guidance on configurations and restrictions.

    If the issue persists after checking the above points, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in SAP CRM.

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