How To Fix CRM_LEAS_BILL_IF020 - Contract &1, item &2: billing block for payer &3

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_LEAS_BILL_IF - Messages for Billing Interface

• Message number: 020

• Message text: Contract &1, item &2: billing block for payer &3

What causes this issue?

Item &V2& of contract &V1& will not be billed because either a central
billing block has been defined for payer &V3& or a billing block is
active in sales area &V4&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

If you want to enable billing for the item, cancel the billing block in
master data maintenance for the business partner.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_LEAS_BILL_IF020 - Contract &1, item &2: billing block for payer &3 ?

  The SAP error message "CRM_LEAS_BILL_IF020 Contract &1, item &2: billing block for payer &3" typically indicates that there is a billing block set for the payer associated with the contract and item specified in the message. This can prevent billing from being processed for that particular contract item.
  Cause:
  
  Billing Block Configuration: The payer (customer) may have a billing block set in their master data. This could be due to various reasons such as credit issues, disputes, or other administrative reasons.
  Contract or Item Status: The contract or specific item may have a status that prevents billing, such as being in a draft state or having other restrictions.
  Credit Limit Exceeded: The payer may have exceeded their credit limit, which can trigger a billing block.
  Payment Terms: The payment terms associated with the payer may not allow for billing at this time.
  
  Solution:
  
  
  Check Payer Master Data: 
  
  Go to the customer master record (transaction code XD03 for general data or FD03 for company code data) and check if there is a billing block set for the payer. If so, you may need to remove it or resolve the underlying issue.
  
  
  
  Review Contract and Item Status:
  
  Check the status of the contract and the specific item. Ensure that they are in a state that allows billing. You can do this through the contract management transaction in SAP CRM.
  
  
  
  Credit Management:
  
  If the issue is related to credit limits, review the credit management settings for the payer. You may need to adjust the credit limit or resolve any outstanding issues that are causing the block.
  
  
  
  Consult with Finance/Accounts Receivable:
  
  If you are unsure why the billing block is in place, consult with your finance or accounts receivable team. They may have additional insights into the payer's account status.
  
  
  
  Check Payment Terms:
  
  Review the payment terms associated with the payer to ensure they are appropriate for the billing process.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  XD03 - Display Customer (General Data)
  FD03 - Display Customer (Company Code Data)
  CRM_ORDER - Access CRM Order Management
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to billing blocks in your version of SAP.
  Documentation: Review SAP documentation related to billing processes in SAP CRM for more detailed information on managing billing blocks.
  
  By following these steps, you should be able to identify the cause of the billing block and take appropriate action to resolve it.