How To Fix CRM_LEAD_MONITOR_MSG002 - Enter a status for the date


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_LEAD_MONITOR_MSG - CRM Lead: Messages

  • Message number: 002

  • Message text: Enter a status for the date

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_LEAD_MONITOR_MSG002 - Enter a status for the date ?

    The SAP error message CRM_LEAD_MONITOR_MSG002 ("Enter a status for the date") typically occurs in the context of managing leads in the SAP Customer Relationship Management (CRM) module. This error indicates that a status has not been assigned to a lead for a specific date, which is required for the system to process the lead correctly.

    Cause:

    1. Missing Status Entry: The primary cause of this error is that the user has not entered a status for the lead on the specified date. In CRM, each lead must have a status that reflects its current state (e.g., new, in progress, closed).
    2. Date-Specific Status Requirement: The system may require that a status be assigned for each date in the lead's timeline, and if this is not done, the error will be triggered.
    3. Configuration Issues: There may be configuration settings in the CRM system that enforce status entries for leads, which could lead to this error if not properly managed.

    Solution:

    1. Enter a Status: The most straightforward solution is to navigate to the lead in question and enter a valid status for the specified date. Ensure that the status reflects the current state of the lead.
    2. Check Date Settings: Verify that the date for which you are trying to enter the status is correct and that it falls within the expected range for the lead.
    3. Review Lead Management Process: Ensure that your lead management process includes steps for entering statuses at appropriate intervals. This may involve training for users on how to manage leads effectively.
    4. Consult Configuration: If the issue persists, consult with your SAP administrator or technical team to review the configuration settings related to lead status management. They may need to adjust settings or provide additional guidance.

    Related Information:

    • SAP Notes and Documentation: Check SAP Notes for any known issues or patches related to this error message. SAP's support portal may have additional documentation or updates that can help.
    • User Training: Consider providing training sessions for users who manage leads in SAP CRM to ensure they understand the importance of entering statuses and how to do so correctly.
    • System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.

    If the problem continues after trying these solutions, it may be beneficial to reach out to SAP support for further assistance.

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