How To Fix CRM_LEAD_H017 - One or more of the selected leads were already deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_LEAD_H - CRM: Messages for the Lead Header

• Message number: 017

• Message text: One or more of the selected leads were already deleted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_LEAD_H017 - One or more of the selected leads were already deleted ?

  The SAP error message CRM_LEAD_H017 indicates that one or more of the selected leads in the CRM system have already been deleted. This error typically occurs when a user attempts to perform an action (such as editing, displaying, or processing) on leads that no longer exist in the database.
  Cause:
  
  Deleted Leads: The most straightforward cause is that the leads you are trying to access have been deleted by another user or through a batch process.
  Data Synchronization Issues: If your system is integrated with other systems, there may be synchronization issues where the lead data is not updated correctly across systems.
  User Permissions: Sometimes, the user may not have the necessary permissions to view or interact with certain leads, leading to confusion about their status.
  
  Solution:
  
  Refresh the Data: Try refreshing the lead list or reloading the data to ensure you are working with the most current information.
  Check for Deletions: Verify with your team or check the system logs to see if the leads were deleted recently. If they were deleted, you may need to create new leads or restore them if possible.
  Review User Permissions: Ensure that you have the appropriate permissions to access the leads. If not, contact your system administrator to adjust your access rights.
  Use Transaction Codes: If you are using a specific transaction code to access leads, ensure that you are using the correct one and that it is functioning properly.
  Consult Documentation: Refer to SAP documentation or support resources for any specific notes or updates related to this error message.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to CRM lead management.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  User Training: Ensure that users are trained on how to manage leads properly, including understanding the implications of deleting leads.
  
  If the problem persists after trying these solutions, it may be beneficial to contact SAP support for further assistance.