How To Fix CRM_KW002 - The XPRA is not valid for the old CRM release &1


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_KW - Error Messages for Content Management in CRM

  • Message number: 002

  • Message text: The XPRA is not valid for the old CRM release &1

  • Show details Hide details
  • What causes this issue?

    The XPRA is not valid for CRM Release <(>&<)>V1&.
    Prior to an upgrade, the system must be Release 2.0B or 2.0C.

    System Response

    The XPRA is not performed.

    How to fix this error?

    No activities are necessary.

    Procedure for System Administrators

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_KW002 - The XPRA is not valid for the old CRM release &1 ?

    The SAP error message CRM_KW002 indicates that there is an issue with the XPRA (cross-application program) that is being executed in relation to an old version of the CRM system. This error typically arises during system upgrades or migrations when the XPRA is not compatible with the version of the CRM system you are currently using.

    Cause:

    1. Version Mismatch: The XPRA you are trying to execute is intended for a newer version of the CRM system than the one currently installed.
    2. Upgrade Issues: If you are in the process of upgrading your CRM system, it is possible that the upgrade process is not being followed correctly, or that the system is not in the expected state for the XPRA to run.
    3. Incorrect Configuration: There may be configuration issues or missing components that prevent the XPRA from being recognized as valid.

    Solution:

    1. Check Version Compatibility: Verify that the XPRA you are trying to run is compatible with your current version of the CRM system. You may need to consult SAP documentation or support to find the correct XPRA for your version.
    2. Upgrade Process: Ensure that you are following the correct upgrade process as outlined in the SAP upgrade guide. This includes ensuring that all prerequisite steps have been completed before running the XPRA.
    3. SAP Notes: Check for any relevant SAP Notes that may address this specific error. SAP frequently releases notes that provide fixes or workarounds for known issues.
    4. System State: Make sure that your system is in the correct state for the XPRA to be executed. This may involve checking the status of previous upgrade steps or ensuring that all necessary components are installed.
    5. Contact SAP Support: If you are unable to resolve the issue, consider reaching out to SAP support for assistance. They can provide guidance based on your specific system configuration and version.

    Related Information:

    • SAP Upgrade Guides: Refer to the official SAP upgrade documentation for detailed steps and requirements for upgrading your CRM system.
    • SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can share their solutions.
    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SPAU, SPDD, and SNOTE for managing modifications and applying notes during the upgrade process.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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