How To Fix CRM_IU_PROD_TRANS411 - Prices for division &1 not found in system &2, so cannot be imported


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_IU_PROD_TRANS - Messages for Product Transport

  • Message number: 411

  • Message text: Prices for division &1 not found in system &2, so cannot be imported

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_IU_PROD_TRANS411 - Prices for division &1 not found in system &2, so cannot be imported ?

    The SAP error message CRM_IU_PROD_TRANS411 indicates that the system is unable to find pricing information for a specific division in the specified system. This typically occurs during the import of product data or when trying to process transactions that involve pricing.

    Cause:

    1. Missing Pricing Records: The most common cause is that there are no pricing records defined for the specified division in the system.
    2. Incorrect Configuration: The configuration for pricing in the system may not be set up correctly, leading to the inability to retrieve the necessary pricing information.
    3. Data Transfer Issues: If the data is being imported from another system, there may be issues with the data transfer that result in missing or incomplete pricing information.
    4. Division Not Active: The division specified may not be active or may not have been properly set up in the system.

    Solution:

    1. Check Pricing Records:

      • Go to the pricing conditions in the SAP system (Transaction code: VK11 or VK31) and verify if the pricing records exist for the specified division.
      • If they do not exist, create the necessary pricing conditions for that division.
    2. Review Configuration:

      • Ensure that the pricing procedure is correctly configured for the division in question. This can be checked in the configuration settings (Transaction code: SPRO).
      • Make sure that the pricing procedure is assigned to the relevant sales area and that the necessary condition types are included.
    3. Data Import Validation:

      • If the error occurs during data import, validate the data being imported to ensure that it includes the necessary pricing information.
      • Check for any errors in the data transfer process that may have led to missing pricing data.
    4. Check Division Status:

      • Verify that the division is active and properly set up in the system. You can check this in the master data settings for the relevant organizational units.
    5. Consult Documentation:

      • Review SAP documentation or notes related to pricing and divisions to ensure that all necessary steps have been followed.
    6. Contact Support:

      • If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as VK11 (Create Condition), VK12 (Change Condition), and VK31 (Maintain Conditions in Mass).
    • SAP Notes: Search for SAP Notes related to pricing issues and the specific error message for additional troubleshooting steps or patches.
    • User Roles: Ensure that the user has the necessary authorizations to view and modify pricing conditions.

    By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.

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