How To Fix CRM_IU_PROD_TRANS410 - Price of distrib. ch. &1 not found in system &2, so cannot be imported


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_IU_PROD_TRANS - Messages for Product Transport

  • Message number: 410

  • Message text: Price of distrib. ch. &1 not found in system &2, so cannot be imported

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_IU_PROD_TRANS410 - Price of distrib. ch. &1 not found in system &2, so cannot be imported ?

    The SAP error message CRM_IU_PROD_TRANS410 indicates that the system is unable to find the price for a distribution channel in the specified system. This typically occurs during the import of product data, particularly when dealing with pricing information in the SAP Customer Relationship Management (CRM) module.

    Cause:

    1. Missing Pricing Records: The price for the specified distribution channel is not maintained in the system. This could be due to a lack of configuration or missing master data.
    2. Incorrect Distribution Channel: The distribution channel specified in the transaction may not be valid or may not have any associated pricing records.
    3. Data Transfer Issues: If the data is being transferred from another system (like SAP ERP), there may be issues with the data transfer process, leading to missing pricing information.
    4. Configuration Issues: There may be configuration issues in the pricing procedure or the condition records that prevent the system from finding the price.

    Solution:

    1. Check Pricing Records:

      • Go to the transaction code VK11 (Create Condition) or VK12 (Change Condition) to check if the pricing records for the specified distribution channel exist.
      • Ensure that the condition records for the relevant material and distribution channel are maintained.
    2. Maintain Missing Prices:

      • If the pricing records are missing, create them using the appropriate transaction codes (e.g., VK11) for the relevant distribution channel and material.
    3. Verify Distribution Channel:

      • Ensure that the distribution channel specified in the transaction is correct and that it is active in the system.
    4. Check Data Transfer:

      • If the data is being imported from another system, verify that the data transfer process is correctly configured and that all necessary data is being transferred.
    5. Review Configuration:

      • Check the pricing procedure configuration in the system to ensure that it is set up correctly to handle the pricing for the specified distribution channel.
    6. Consult Documentation:

      • Review SAP documentation or consult with your SAP support team for any specific notes or updates related to this error message.

    Related Information:

    • Transaction Codes: VK11, VK12, VK13 (for viewing condition records).
    • Pricing Procedure: Understand how pricing procedures are configured in your SAP system.
    • Master Data: Ensure that all relevant master data (like material master, customer master) is correctly maintained.
    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.

    If the issue persists after following these steps, it may be beneficial to engage with your SAP support team or consult SAP's support portal for further assistance.

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