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Message type: E = Error
Message class: CRM_IU_PROD_TRANS - Messages for Product Transport
Message number: 401
Message text: Prices of sales org. &1 not found in system &2, so cannot be imported
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CRM_IU_PROD_TRANS401
- Prices of sales org. &1 not found in system &2, so cannot be imported ?The SAP error message CRM_IU_PROD_TRANS401 indicates that the system is unable to find the pricing information for a specific sales organization in the specified system. This typically occurs during the import of product data or when trying to process transactions that require pricing information.
Cause:
- Missing Pricing Records: The most common cause is that there are no pricing records maintained for the specified sales organization in the system.
- Incorrect Sales Organization: The sales organization specified in the transaction may not be correctly set up or may not exist in the system.
- Data Transfer Issues: If the data is being transferred from another system (like an ERP system), there may be issues with the data transfer that result in missing pricing information.
- Configuration Issues: There may be configuration issues in the pricing procedure or the condition records that prevent the system from finding the necessary pricing information.
Solution:
Check Pricing Records:
- Go to the transaction code VK11 (Create Condition) or VK12 (Change Condition) to check if pricing records exist for the specified sales organization.
- Ensure that the condition records for the relevant pricing procedure are maintained.
Verify Sales Organization:
- Confirm that the sales organization specified in the transaction is valid and correctly configured in the system.
- Use transaction code OVX5 to check the sales organization settings.
Data Transfer Validation:
- If the data is being imported from another system, ensure that the pricing data is included in the data transfer.
- Check the data mapping and transformation rules to ensure that pricing information is correctly transferred.
Review Configuration:
- Check the pricing procedure configuration in transaction code V/08 to ensure that it is correctly set up for the sales organization.
- Ensure that the condition types and access sequences are properly defined.
Consult Documentation:
- Review SAP documentation or notes related to pricing and sales organization setup for any additional guidance.
Testing:
- After making the necessary changes, test the transaction again to see if the error persists.
Related Information:
Transaction Codes:
SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.
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