How To Fix CRM_IU_PROD_TRANS002 - Product &1 was saved as an inactive product


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_IU_PROD_TRANS - Messages for Product Transport

  • Message number: 002

  • Message text: Product &1 was saved as an inactive product

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_IU_PROD_TRANS002 - Product &1 was saved as an inactive product ?

    The SAP error message CRM_IU_PROD_TRANS002 indicates that a product was saved as an inactive product in the SAP Customer Relationship Management (CRM) system. This typically occurs when there are issues related to the product's status or configuration.

    Cause:

    1. Inactive Product Status: The product you are trying to save is marked as inactive in the system. This can happen if the product has been deactivated or if it has not been properly configured.
    2. Missing Required Data: Certain mandatory fields or data might be missing, which can prevent the product from being saved as active.
    3. Authorization Issues: The user may not have the necessary permissions to activate the product.
    4. Product Lifecycle Management: The product may be in a phase of its lifecycle that does not allow it to be active (e.g., it is in a planning phase).
    5. Configuration Errors: There may be errors in the product configuration that prevent it from being saved as active.

    Solution:

    1. Check Product Status: Verify the status of the product in the system. If it is marked as inactive, you may need to change its status to active.
    2. Complete Required Fields: Ensure that all mandatory fields are filled out correctly. Check for any missing or incorrect data.
    3. Review Authorizations: Make sure that the user has the necessary authorizations to create or modify products. If not, contact your system administrator to grant the required permissions.
    4. Product Lifecycle Review: Check the product lifecycle settings to ensure that the product is in a state that allows it to be active.
    5. Configuration Validation: Review the product configuration for any errors or inconsistencies. Correct any issues found.
    6. Consult Documentation: Refer to SAP documentation or help resources for specific guidelines related to product activation in your version of SAP CRM.

    Related Information:

    • Transaction Codes: You may use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to check the status and details of the product.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • Support: If the issue persists, consider reaching out to SAP support or your internal IT support team for further assistance.

    By following these steps, you should be able to identify the cause of the error and implement a solution to save the product as active.

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