How To Fix CRM_IU_PROD_TRANS000 - Product &1 locked; product transport not executable


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_IU_PROD_TRANS - Messages for Product Transport

  • Message number: 000

  • Message text: Product &1 locked; product transport not executable

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_IU_PROD_TRANS000 - Product &1 locked; product transport not executable ?

    The SAP error message CRM_IU_PROD_TRANS000 indicates that a product is locked, which prevents the execution of a product transport. This typically occurs in the context of SAP CRM (Customer Relationship Management) when trying to transport product data from one system to another (e.g., from a development system to a production system).

    Cause:

    1. Product Lock: The product in question is locked for editing or transport. This can happen if:

      • The product is currently being edited by another user.
      • There is an ongoing transport process that has not yet completed.
      • The product is in a state that does not allow transport (e.g., it is marked for deletion or is in a draft state).
    2. Transport Request Issues: There may be issues with the transport request itself, such as it being incomplete or not properly released.

    Solution:

    1. Check Product Lock:

      • Use transaction code SE03 (Transport Organizer Tools) to check for locks on the product.
      • You can also use transaction SM12 to see if there are any locks on the product by user sessions. If you find a lock, you may need to wait for the other user to finish or, if appropriate, you can delete the lock (be cautious with this approach).
    2. Release Transport Request:

      • Ensure that the transport request containing the product is released. You can do this using transaction SE09 or SE10.
      • If the transport request is not released, release it and then try the transport again.
    3. Check Product Status:

      • Verify the status of the product. If it is in a draft or locked state, you may need to change its status to allow transport.
    4. Consult Logs:

      • Check the transport logs for any additional error messages or warnings that might provide more context on why the transport is not executable.
    5. System Restart:

      • In some cases, a system restart may help clear any lingering locks or issues.

    Related Information:

    • Transaction Codes:

      • SE03: Transport Organizer Tools
      • SE09/SE10: Transport Requests
      • SM12: Display and Delete Locks
      • CRMD_ORDER: To check the status of CRM orders and products.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for the error message or related keywords in the SAP Support Portal.

    • User Permissions: Ensure that the user attempting the transport has the necessary permissions to perform the action.

    If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or SAP support for further assistance.

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