How To Fix CRM_IU_PROD101 - The fields valid from and valid to must be filled; check product validity


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_IU_PROD - Utilities Product-Related Messages

  • Message number: 101

  • Message text: The fields valid from and valid to must be filled; check product validity

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_IU_PROD101 - The fields valid from and valid to must be filled; check product validity ?

    The SAP error message CRM_IU_PROD101 indicates that there is an issue with the validity dates for a product in the SAP CRM system. Specifically, it means that the fields for "Valid From" and "Valid To" are not filled in, which is necessary for the product's validity period.

    Cause:

    1. Missing Validity Dates: The most common cause of this error is that the "Valid From" and "Valid To" fields are not populated when trying to create or update a product.
    2. Incorrect Data Entry: The dates may have been entered incorrectly or not at all.
    3. Configuration Issues: There may be configuration settings in the system that require these fields to be filled but are not enforced properly.

    Solution:

    1. Fill in the Validity Dates:

      • Navigate to the product details in the SAP CRM system.
      • Ensure that both the "Valid From" and "Valid To" fields are filled with appropriate dates.
      • The "Valid From" date should be earlier than the "Valid To" date.
    2. Check for Required Fields:

      • Verify if there are any mandatory fields that need to be filled in addition to the validity dates.
      • Ensure that all required fields are completed before saving the product.
    3. Review Configuration:

      • If you have access, check the configuration settings related to product management in SAP CRM to ensure that the validity date fields are set up correctly.
      • Consult with your SAP administrator or functional consultant if you suspect configuration issues.
    4. Testing:

      • After filling in the required fields, try to save or process the product again to see if the error persists.

    Related Information:

    • Documentation: Refer to the SAP Help Portal or your organization's internal documentation for more details on product management and validity periods.
    • SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
    • User Roles: Ensure that you have the necessary permissions to edit product details in the CRM system.

    If the issue continues after following these steps, it may be beneficial to consult with your SAP support team for further assistance.

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