How To Fix CRM_IU_PROD100 - From date should be earlier than to date; check product validity

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IU_PROD - Utilities Product-Related Messages

• Message number: 100

• Message text: From date should be earlier than to date; check product validity

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IU_PROD100 - From date should be earlier than to date; check product validity ?

  The SAP error message CRM_IU_PROD100 indicates that there is an issue with the validity dates of a product in the CRM system. Specifically, the error states that the "From date should be earlier than the To date," which means that the validity period for the product is not set correctly.
  Cause:
  This error typically occurs when:
  
  The validity dates for a product are incorrectly configured, such that the "From date" is set to a date that is later than the "To date."
  There may be an attempt to create or modify a product or a related document (like a sales order or quotation) where the validity period is not aligned correctly.
  The product might have been set up with overlapping or conflicting validity periods.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Product Validity Dates:
  
  Navigate to the product master data in the SAP CRM system.
  Verify the "From date" and "To date" fields for the product in question.
  Ensure that the "From date" is earlier than the "To date."
  
  
  
  Adjust Dates:
  
  If the dates are incorrect, update them accordingly. Set the "From date" to an earlier date than the "To date."
  Save the changes and try to perform the action that triggered the error again.
  
  
  
  Review Related Documents:
  
  If the error occurs while processing a sales order or quotation, check the validity dates of the products included in those documents.
  Ensure that all products have valid date ranges that do not conflict with each other.
  
  
  
  Consult Documentation:
  
  If you are unsure about the correct dates to set, refer to your organization's product management guidelines or consult with a product manager.
  
  
  
  Check for Overlapping Validity Periods:
  
  If there are multiple entries for the same product with overlapping validity periods, resolve these conflicts by adjusting the dates.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like CRMD_ORDER for sales orders or CRMD_ORDERADM_H for accessing order management to check the relevant documents.
  Authorization: Ensure you have the necessary permissions to make changes to product master data.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message, as there may be specific fixes or updates provided by SAP.
  
  By following these steps, you should be able to resolve the CRM_IU_PROD100 error and ensure that the product validity dates are correctly configured.