How To Fix CRM_IU_PROD039 - Master data template &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IU_PROD - Utilities Product-Related Messages

• Message number: 039

• Message text: Master data template &1 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IU_PROD039 - Master data template &1 does not exist ?

  The SAP error message CRM_IU_PROD039 indicates that a master data template specified in your transaction does not exist in the system. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when trying to access or manipulate a master data template that has not been defined or has been deleted.
  Cause:
  
  Non-Existent Template: The specified master data template (indicated by &1 in the error message) does not exist in the system.
  Incorrect Template Name: There may be a typo or incorrect naming in the template reference.
  Authorization Issues: The user may not have the necessary authorizations to access the specified template.
  Configuration Issues: The template may not have been properly configured or activated in the system.
  
  Solution:
  
  
  Check Template Existence:
  
  Go to the relevant transaction (e.g., CRM transaction for managing templates) and verify if the template exists.
  Use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to check for existing templates.
  
  
  
  Verify Template Name:
  
  Ensure that the name of the template you are trying to use is correct. Check for any typos or discrepancies.
  
  
  
  Create or Activate Template:
  
  If the template does not exist, you may need to create it. Follow the necessary steps to define a new master data template.
  If the template exists but is inactive, ensure it is activated.
  
  
  
  Check Authorizations:
  
  Verify that the user has the necessary authorizations to access the master data template. Consult with your SAP security team if needed.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for guidance on creating and managing master data templates.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific patches or updates related to this error message.
  Transaction Codes: Familiarize yourself with relevant transaction codes for managing master data in SAP CRM.
  User Roles: Ensure that user roles and profiles are correctly set up to avoid authorization issues.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.