How To Fix CRM_IU_PROD038 - Select a valid price source

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IU_PROD - Utilities Product-Related Messages

• Message number: 038

• Message text: Select a valid price source

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IU_PROD038 - Select a valid price source ?

  The SAP error message CRM_IU_PROD038: Select a valid price source typically occurs in the context of pricing in SAP CRM (Customer Relationship Management) when the system cannot find a valid price source for the product or service being processed. This can happen during various transactions, such as creating a sales order, quotation, or service request.
  Causes:
  
  
  Missing Price Source Configuration: The price source may not be configured correctly in the system. This could be due to missing entries in the pricing procedure or incorrect settings in the condition records.
  
  
  Invalid Product: The product for which the pricing is being determined may not have a valid price maintained in the system.
  
  
  Pricing Procedure Issues: The pricing procedure assigned to the sales document type may not be set up correctly, or it may not include the necessary condition types.
  
  
  Master Data Issues: The customer or product master data may not be complete or may not have the necessary pricing information.
  
  
  Authorization Issues: The user may not have the necessary authorizations to access the pricing information.
  
  
  Solutions:
  
  
  Check Pricing Procedure: Ensure that the pricing procedure assigned to the document type is correctly configured and includes the necessary condition types for pricing.
  
  
  Maintain Condition Records: Verify that the condition records for the relevant pricing conditions are maintained in the system. You can do this using transaction codes like VK11 (Create Condition) or VK12 (Change Condition).
  
  
  Validate Product Master Data: Check the product master data to ensure that the product has valid pricing information. You can use transaction codes like MM03 (Display Material) to review the material master.
  
  
  Review Customer Master Data: Ensure that the customer master data is complete and that the customer has valid pricing agreements in place.
  
  
  Check Authorizations: Verify that the user has the necessary authorizations to access pricing information. This may involve checking user roles and authorizations in the system.
  
  
  Debugging: If the issue persists, consider debugging the pricing determination process to identify where the failure occurs. This may require technical expertise.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VK11, VK12, VK13 (Display Condition), MM03, and CRM Order Management transactions.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance on this error message.
  Documentation: Review SAP documentation related to pricing procedures and condition records for further insights into configuration and troubleshooting.
  
  If the problem continues after checking these areas, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in SAP CRM pricing.