How To Fix CRM_IU_PROD029 - Product &1 can be sold with last released version &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IU_PROD - Utilities Product-Related Messages

• Message number: 029

• Message text: Product &1 can be sold with last released version &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IU_PROD029 - Product &1 can be sold with last released version &2 ?

  The SAP error message CRM_IU_PROD029 indicates that a specific product (denoted as &1) can only be sold with the last released version (denoted as &2). This error typically arises in the context of SAP Customer Relationship Management (CRM) when attempting to process a sales order or similar transaction involving a product that has versioning or release management in place.
  Cause:
  
  Version Control: The product in question has multiple versions, and the system is configured to allow sales only for the latest released version.
  Product Status: The product may be in a status that does not allow it to be sold (e.g., it may be marked as obsolete or inactive).
  Configuration Settings: The system settings may restrict the sale of older versions of products to ensure that customers receive the most up-to-date offerings.
  
  Solution:
  
  Check Product Version: Verify the version of the product you are trying to sell. Ensure that you are using the latest released version.
  Update Sales Order: If you are attempting to sell an older version, update your sales order to reference the latest version of the product.
  Review Product Status: Check the status of the product in the system. If it is inactive or obsolete, you may need to reactivate it or create a new version.
  Consult Configuration: If you believe the configuration settings are too restrictive, consult with your SAP administrator or configuration team to review the settings related to product versioning and sales.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like CRMD_ORDER to view and manage sales orders or MM03 to check product details.
  Documentation: Refer to SAP Help documentation for CRM and product management for more detailed information on product versioning and sales processes.
  Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance.
  
  By following these steps, you should be able to resolve the error and proceed with your sales activities.