Message type: E = Error
Message class: CRM_IU_PROD - Utilities Product-Related Messages
Message number: 028
Message text: Product &1 has not been released; release first
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CRM_IU_PROD028
- Product &1 has not been released; release first ?The SAP error message CRM_IU_PROD028 indicates that a specific product (denoted by &1) has not been released for use in the system. This typically occurs in the context of SAP Customer Relationship Management (CRM) when trying to perform actions related to a product that is not yet available for transactions, such as sales orders or service requests.
Cause: Product Not Released: The primary cause of this error is that the product has not been released in the system. In SAP, products must go through a release process to be available for use in various transactions. Status Issues: The product may be in a status that does not allow it to be used, such as being in a draft state or marked as inactive.
Configuration Issues: There may be configuration settings in the product master data that prevent the product from being released.
Solution: To resolve this error, you can follow these steps: Check Product Status: Navigate to the
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