How To Fix CRM_IU_PFC033 - Product is already part of the shopping basket

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IU_PFC - Product Finder and Configurator

• Message number: 033

• Message text: Product is already part of the shopping basket

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IU_PFC033 - Product is already part of the shopping basket ?

  The SAP error message CRM_IU_PFC033 indicates that a product you are trying to add to the shopping basket is already included in it. This error typically occurs in the context of SAP CRM (Customer Relationship Management) applications, particularly when dealing with sales orders or shopping cart functionalities.
  Cause:
  
  Duplicate Entry: The most common cause of this error is that the product you are attempting to add has already been added to the shopping basket.
  Session Issues: Sometimes, session-related issues or caching problems can lead to this error, where the system does not recognize that the product is already in the basket.
  Configuration Issues: There may be specific configurations or customizations in the SAP system that enforce unique entries in the shopping basket.
  
  Solution:
  
  Check the Shopping Basket: Before adding a product, check the contents of the shopping basket to confirm whether the product is already listed. If it is, you may want to modify the quantity instead of adding it again.
  Modify Quantity: If you need more of the same product, adjust the quantity of the existing entry in the shopping basket rather than adding a new one.
  Clear Cache: If you suspect a session or caching issue, try clearing your browser cache or logging out and back into the SAP system.
  Review Customizations: If the issue persists, review any customizations or configurations in the SAP system that might be affecting the shopping basket functionality.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance related to your version of SAP CRM.
  Contact Support: If none of the above solutions work, consider reaching out to your SAP support team or consulting with SAP experts for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide patches or updates.
  User Training: Ensure that users are trained on how to manage the shopping basket effectively to avoid duplicate entries.
  System Logs: Review system logs for any additional error messages or warnings that might provide more context about the issue.
  
  By following these steps, you should be able to resolve the error and manage your shopping basket effectively in SAP CRM.