How To Fix CRM_IU_IL_IN003 - Customizing does not allow invoicing of billing orders


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_IU_IL_IN - Message Class for Invoice Documents

  • Message number: 003

  • Message text: Customizing does not allow invoicing of billing orders

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_IU_IL_IN003 - Customizing does not allow invoicing of billing orders ?

    The SAP error message CRM_IU_IL_IN003 indicates that the system's customizing settings do not permit the invoicing of billing orders. This error typically arises in the context of SAP Customer Relationship Management (CRM) when trying to create an invoice for a billing order that is not configured correctly in the system.

    Cause:

    The error can be caused by several factors, including:

    1. Customizing Settings: The billing order type may not be configured to allow invoicing in the system. This could be due to missing or incorrect settings in the relevant customizing transactions.

    2. Status of the Billing Order: The billing order may be in a status that does not allow invoicing. For example, it might be incomplete or have not met certain prerequisites.

    3. Document Type Restrictions: The document type associated with the billing order may have restrictions that prevent invoicing.

    4. Integration Issues: If the billing order is linked to other systems (like SAP ERP), there may be integration issues that prevent invoicing.

    Solution:

    To resolve the error, you can follow these steps:

    1. Check Customizing Settings:

      • Go to the transaction code SPRO (SAP Project Reference Object).
      • Navigate to CRM > Sales Order Management > Billing > Define Billing Order Types.
      • Ensure that the billing order type you are using is configured to allow invoicing.
    2. Review Billing Order Status:

      • Check the status of the billing order in question. Ensure that it is complete and meets all necessary prerequisites for invoicing.
    3. Document Type Configuration:

      • Verify the configuration of the document type associated with the billing order. Ensure that it is set up to allow invoicing.
    4. Check for Integration Issues:

      • If the billing order is linked to another system, check for any integration issues that may be affecting the invoicing process.
    5. Consult Documentation:

      • Review SAP documentation or notes related to the error message for any additional guidance or specific configurations that may be required.
    6. Contact Support:

      • If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as CRM_ORDER, CRM_INVOICING, and SPRO for customizing settings.
    • SAP Notes: Search for SAP Notes related to the error message for any known issues or patches that may address the problem.
    • User Roles and Authorizations: Ensure that the user attempting to create the invoice has the necessary authorizations to perform the action.

    By following these steps, you should be able to identify and resolve the issue causing the CRM_IU_IL_IN003 error message.

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