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How To Fix CRM_IU_IC_SWTMSG005 - Determination of country code or division category failed in &1 &2


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_IU_IC_SWTMSG - Message class for switch message

  • Message number: 005

  • Message text: Determination of country code or division category failed in &1 &2

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_IU_IC_SWTMSG005 - Determination of country code or division category failed in &1 &2 ?

    The SAP error message CRM_IU_IC_SWTMSG005 indicates that there was a failure in determining the country code or division category in a specific context, typically related to customer or sales data in the SAP CRM system. This error can occur in various scenarios, such as when creating or processing transactions, and it usually points to issues with master data or configuration.

    Causes:

    1. Missing or Incorrect Master Data: The country code or division category may not be properly defined in the master data (e.g., customer master, material master).
    2. Configuration Issues: The system configuration for country codes or division categories may not be set up correctly in the relevant customizing settings.
    3. Data Inconsistencies: There may be inconsistencies in the data being processed, such as missing fields or incorrect entries.
    4. Integration Issues: If the system is integrated with other systems (like ERP), there may be issues with data transfer or mapping.

    Solutions:

    1. Check Master Data:

      • Verify that the country code and division category are correctly defined in the relevant master data records (e.g., customer master).
      • Ensure that the data is complete and accurate.
    2. Review Configuration Settings:

      • Go to the customizing settings in SAP (transaction SPRO) and check the configuration for country codes and division categories.
      • Ensure that all necessary settings are in place and correctly configured.
    3. Data Validation:

      • Validate the data being processed to ensure that all required fields are filled and that there are no inconsistencies.
      • Use transaction codes like SE16 or SE11 to check the relevant database tables for missing or incorrect entries.
    4. Check Integration Settings:

      • If the error occurs during data transfer from another system, check the integration settings and mappings to ensure that data is being transferred correctly.
    5. Consult SAP Notes:

      • Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional troubleshooting steps.
    6. Debugging:

      • If you have access to development tools, consider debugging the process to identify where the determination of the country code or division category is failing.

    Related Information:

    • Transaction Codes: Familiarize yourself with transaction codes like BP (Business Partner), XD01 (Create Customer), and MM01 (Create Material) to check and maintain master data.
    • SAP Documentation: Refer to SAP Help documentation for detailed information on configuring country codes and division categories.
    • Community Forums: Engage with SAP community forums or user groups for insights and shared experiences related to this error.

    By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.

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