How To Fix CRM_IU_IC_SWTMSG004 - Move-in date must be initial in case of switch type &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IU_IC_SWTMSG - Message class for switch message

• Message number: 004

• Message text: Move-in date must be initial in case of switch type &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IU_IC_SWTMSG004 - Move-in date must be initial in case of switch type &1 ?

  The SAP error message CRM_IU_IC_SWTMSG004 indicates that there is an issue with the move-in date when processing a switch type in the SAP Customer Relationship Management (CRM) system. Specifically, this error occurs when the move-in date is not set to initial (i.e., it has a value) while a specific switch type is being processed.
  Cause:
  The error is triggered when the system expects the move-in date to be empty (initial) for a particular switch type. This typically happens in scenarios where the business logic dictates that a move-in date should not be provided for certain types of switches, such as when switching services or products.
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check the Switch Type: Identify the switch type that is causing the error. You can do this by looking at the error message, which indicates the specific switch type (denoted by &1).
  
  
  Review Move-In Date: Ensure that the move-in date field is left blank (initial) when processing the identified switch type. If you are using a user interface, make sure that the field is not populated.
  
  
  Adjust Business Logic: If you are developing or customizing the application, review the business logic related to the switch type. Ensure that the logic correctly handles the move-in date based on the requirements for that switch type.
  
  
  Consult Documentation: Refer to SAP documentation or configuration guides related to the specific switch type and its requirements. This can provide insights into the expected behavior and any additional settings that may need to be adjusted.
  
  
  Testing: After making the necessary adjustments, test the process again to ensure that the error no longer occurs.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional context on handling switch types and move-in dates.
  Transaction Codes: Familiarize yourself with transaction codes related to CRM and service management, as they may help you navigate to the relevant configuration or data entry screens.
  User Forums: Consider visiting SAP community forums or user groups where similar issues may have been discussed, providing additional insights or solutions from other users.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who can provide more in-depth assistance.