How To Fix CRM_IU_IC_SI_MSG096 - Equipment installation period has been reverted to the original

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IU_IC_SI_MSG - UI messages for Sales Integration for IC Webclient

• Message number: 096

• Message text: Equipment installation period has been reverted to the original

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IU_IC_SI_MSG096 - Equipment installation period has been reverted to the original ?

  The SAP error message CRM_IU_IC_SI_MSG096 indicates that the equipment installation period has been reverted to its original state. This typically occurs in the context of SAP Customer Relationship Management (CRM) and is related to the installation and management of equipment in the system.
  Cause:
  The error can be caused by several factors, including:
  
  Data Inconsistency: There may be inconsistencies in the data related to the equipment installation, such as overlapping installation periods or incorrect dates.
  Business Logic: The system may have business rules that prevent changes to the installation period if certain conditions are not met (e.g., if there are ongoing transactions or dependencies).
  User Authorization: The user may not have the necessary permissions to change the installation period.
  System Configuration: There may be configuration settings in the system that restrict changes to the installation period.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Data Consistency:
  
  Review the installation data for the equipment in question. Ensure that there are no overlapping installation periods or invalid dates.
  Verify that the equipment is not currently involved in any transactions that would prevent changes to its installation period.
  
  
  
  Review Business Rules:
  
  Check if there are any business rules or validations in place that might be preventing the change. This may involve consulting with your SAP functional team or reviewing the configuration settings.
  
  
  
  User Authorization:
  
  Ensure that the user attempting to make the change has the necessary authorizations. If not, you may need to request additional permissions from your SAP security team.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to this specific error message for any additional insights or recommended actions.
  
  
  
  System Configuration:
  
  If the issue persists, consult with your SAP Basis or configuration team to review the system settings related to equipment management and installation periods.
  
  
  
  Testing:
  
  After making any changes, test the process again to ensure that the installation period can be updated without reverting to the original.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing CRM orders or IE01 for creating equipment, as these may be useful in diagnosing the issue.
  Support: If the problem cannot be resolved internally, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to prevent the installation period from reverting to its original state.