How To Fix CRM_IU_IC_SI_MSG078 - Incomplete and Contains Error can not be combined with other statuses

CRM_IU_IC_SI_MSG078 - Overview

• Message type: E = Error

• Message class: CRM_IU_IC_SI_MSG - UI messages for Sales Integration for IC Webclient

• Message number: 078

• Message text: Incomplete and Contains Error can not be combined with other statuses

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IU_IC_SI_MSG078 - Incomplete and Contains Error can not be combined with other statuses ?

  The SAP error message CRM_IU_IC_SI_MSG078 indicates that a certain transaction or document in the SAP CRM system is in an "Incomplete" status and contains errors, which prevents it from being combined with other statuses. This error typically arises in the context of CRM Interaction Center (IC) when trying to process or combine service requests, orders, or other documents that are not in a valid state.
  
  Cause:
  
  Incomplete Data: The document may be missing required fields or data that are necessary for it to be processed correctly.
  Validation Errors: There may be validation rules that have not been met, leading to the document being flagged as erroneous.
  Status Management: The document's status may not allow it to be combined with others due to business logic or configuration settings in the system.
  
  
  Solution:
  
  
  Check Document Status: Review the status of the document in question. Ensure that it is not in an incomplete state. You can do this by