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Message type: E = Error
Message class: CRM_IU_IC_SI_MSG - UI messages for Sales Integration for IC Webclient
Message number: 054
Message text: No PoD found for premise &
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CRM_IU_IC_SI_MSG054
- No PoD found for premise & ?The SAP error message CRM_IU_IC_SI_MSG054: No PoD found for premise & typically occurs in the context of SAP Customer Relationship Management (CRM) and is related to the Integrated Utilities (IU) module. This error indicates that the system could not find a Point of Delivery (PoD) associated with the specified premise.
Cause:
- Missing PoD Data: The most common cause is that there is no Point of Delivery (PoD) data maintained for the specified premise in the system.
- Incorrect Premise Number: The premise number provided may be incorrect or does not exist in the database.
- Data Synchronization Issues: There may be issues with data synchronization between different systems (e.g., CRM and ERP).
- Configuration Issues: The configuration settings for the utilities module may not be set up correctly, leading to the inability to retrieve PoD information.
Solution:
- Check PoD Data: Verify that the Point of Delivery data is correctly maintained for the specified premise. You can do this by navigating to the relevant transaction in SAP and checking the PoD records.
- Validate Premise Number: Ensure that the premise number you are using is correct and exists in the system. You can search for the premise in the relevant master data transactions.
- Data Synchronization: If your organization uses multiple systems, ensure that the data is synchronized correctly. You may need to run data synchronization jobs or check for any errors in the data transfer process.
- Configuration Review: Review the configuration settings for the Integrated Utilities module to ensure that everything is set up correctly. This may involve checking the customizing settings in SPRO.
- Consult Documentation: Refer to SAP documentation or notes related to this error message for any specific guidance or patches that may be available.
- Contact Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
Related Information:
CRMD_ORDER
, EAM
, or IS-U
transactions that may help in managing utility data.By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.
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