How To Fix CRM_IU_IC_SI_MSG053 - The search criterion & is not supported

CRM_IU_IC_SI_MSG053 - Overview

• Message type: E = Error

• Message class: CRM_IU_IC_SI_MSG - UI messages for Sales Integration for IC Webclient

• Message number: 053

• Message text: The search criterion & is not supported

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IU_IC_SI_MSG053 - The search criterion & is not supported ?

  The SAP error message CRM_IU_IC_SI_MSG053 with the description "The search criterion & is not supported" typically occurs in the context of the SAP Customer Relationship Management (CRM) system, particularly when using the Interaction Center (IC) or when performing searches in the CRM system.
  
  Cause:
  This error message indicates that the search criterion you are trying to use is not recognized or supported by the system. This can happen for several reasons, including:
  
  Invalid Search Field: The search field you are trying to use may not be configured or available for the specific search you are performing.
  Customization Issues: If the system has been customized, certain fields may have been removed or altered, leading to unsupported search criteria.
  Data Model Changes: Changes in the underlying data model or database structure may result in certain fields no longer being available for search.
  User Authorization: The user may not have the necessary authorizations to access certain search criteria.
  
  
  Solution:
  To resolve