How To Fix CRM_IU_IC_PS023 - First due date has to be at least &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IU_IC_PS -

• Message number: 023

• Message text: First due date has to be at least &1

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IU_IC_PS023 - First due date has to be at least &1 ?

  The SAP error message CRM_IU_IC_PS023 with the description "First due date has to be at least &1" typically occurs in the context of creating or managing service orders, maintenance plans, or similar processes within the SAP Customer Relationship Management (CRM) module. This error indicates that the first due date you are trying to set for a task or service is earlier than the minimum allowed date, which is specified by the system.
  Cause:
  
  Invalid Date Entry: The date you are trying to enter as the first due date is earlier than the system's defined minimum date.
  Configuration Settings: There may be configuration settings in the system that define the earliest possible due date for tasks or service orders.
  Business Rules: There may be business rules or logic in place that prevent setting a due date that does not align with the expected timeline for service delivery or task completion.
  
  Solution:
  
  Check the Date: Review the date you are trying to enter and ensure it is not earlier than the minimum date specified by the system (the value represented by &1 in the error message).
  Adjust the Due Date: Change the first due date to a valid date that meets the criteria set by the system.
  Review Configuration: If you have access, check the configuration settings related to due dates in the CRM system. This may involve looking at the maintenance plan settings or service order settings to understand the constraints.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on setting due dates in your version of SAP CRM.
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert who can provide insights based on your specific system configuration.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional context.
  Transaction Codes: Familiarize yourself with transaction codes related to service order management or maintenance planning, as they may provide additional insights into the configuration and settings.
  User Forums: Engage with SAP user communities or forums where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.