How To Fix CRM_IU_IC_PS021 - Correct payment break end date

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IU_IC_PS -

• Message number: 021

• Message text: Correct payment break end date

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IU_IC_PS021 - Correct payment break end date ?

  The SAP error message CRM_IU_IC_PS021, which states "Correct payment break end date," typically occurs in the context of managing payment breaks in the SAP Customer Relationship Management (CRM) system, particularly when dealing with contracts or billing documents.
  Cause:
  This error usually arises when the end date of a payment break is either not set correctly or conflicts with other date-related entries in the system. Common causes include:
  
  Invalid Date Range: The end date of the payment break may be earlier than the start date or may overlap with other payment periods.
  Configuration Issues: There may be configuration settings in the system that do not allow for the specified payment break dates.
  Data Entry Errors: Manual entry errors when inputting the payment break details can lead to incorrect dates being set.
  
  Solution:
  To resolve the CRM_IU_IC_PS021 error, you can follow these steps:
  
  
  Check Payment Break Dates:
  
  Navigate to the relevant contract or billing document in the SAP CRM system.
  Verify the start and end dates of the payment break. Ensure that the end date is after the start date and does not conflict with any other payment periods.
  
  
  
  Adjust Dates:
  
  If the end date is incorrect, update it to a valid date that adheres to the business rules and does not overlap with other payment breaks or billing periods.
  
  
  
  Review Configuration:
  
  If the issue persists, check the configuration settings related to payment breaks in the SAP system. Ensure that the settings allow for the specified date ranges.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidelines on managing payment breaks and the associated date requirements.
  
  
  
  Testing:
  
  After making the necessary adjustments, test the changes by attempting to save or process the contract or billing document again.
  
  
  
  Seek Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert who can provide further assistance.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with transaction codes related to contract management and billing in SAP CRM, such as CRMD_ORDER or CRM_CONTRACT.
  User Roles: Ensure that you have the appropriate permissions to make changes to contracts and payment breaks in the system.
  
  By following these steps, you should be able to identify and correct the issue causing the CRM_IU_IC_PS021 error in your SAP system.