How To Fix CRM_IU_IC_OVW009 - There is no confirmed premise

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IU_IC_OVW - UI Messages for Overviews in ICWC for IS-U

• Message number: 009

• Message text: There is no confirmed premise

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IU_IC_OVW009 - There is no confirmed premise ?

  The SAP error message CRM_IU_IC_OVW009, which states "There is no confirmed premise," typically occurs in the context of SAP Customer Relationship Management (CRM) when dealing with service orders, service contracts, or similar scenarios where a premise (location or site) is required but not confirmed or available in the system.
  Cause:
  
  
  Missing Premise Confirmation: The error usually indicates that the system cannot find a confirmed premise associated with the service order or contract. This could be due to:
  
  The premise not being created or maintained in the system.
  The premise not being confirmed for the specific service order or contract.
  Incorrect or incomplete data entry when creating the service order or contract.
  
  
  
  Data Inconsistencies: There may be inconsistencies in the data related to the customer, service order, or premise that prevent the system from confirming the premise.
  
  
  Configuration Issues: There might be configuration settings in the CRM system that are not set up correctly, leading to the inability to confirm premises.
  
  
  Solution:
  
  
  Check Premise Data: Verify that the premise is correctly created and maintained in the system. Ensure that all necessary details are filled out, including the address and any relevant attributes.
  
  
  Confirm Premise: If the premise exists but is not confirmed, you may need to manually confirm it in the system. This can often be done through the relevant transaction or application within SAP.
  
  
  Review Service Order/Contract: Check the service order or contract to ensure that it is correctly linked to the premise. If there are any discrepancies, correct them.
  
  
  Data Consistency Check: Run data consistency checks to identify any issues with the data related to the customer, service order, or premise.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific steps related to your version of SAP CRM, as the process may vary.
  
  
  Contact Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in managing premises, such as CRMD_ORDER for service orders or CRMD_ORDERADM_H for order administration.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches that could resolve the issue.
  User Roles and Authorizations: Ensure that the user has the necessary roles and authorizations to access and modify premise data.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.