How To Fix CRM_IU_IC_MIO021 - Several incomplete parked documents found

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IU_IC_MIO - Messages: Mv-In, Mv-Out, Mv-In/Out in IC WebClient (Util.)

• Message number: 021

• Message text: Several incomplete parked documents found

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IU_IC_MIO021 - Several incomplete parked documents found ?

  The SAP error message CRM_IU_IC_MIO021, which indicates "Several incomplete parked documents found," typically arises in the context of the SAP Customer Relationship Management (CRM) system when there are multiple parked documents that have not been completed or processed. This can occur in various scenarios, such as during the creation of sales orders, service orders, or other transactions that involve document parking.
  Cause:
  
  Multiple Parked Documents: The error suggests that there are several parked documents in the system that have not been completed. This can happen if users park documents but do not finalize them, leading to a buildup of incomplete transactions.
  System Configuration Issues: There may be configuration settings in the CRM system that are not aligned with the business processes, leading to parked documents not being processed correctly.
  User Authorization: Users may not have the necessary authorizations to complete or process the parked documents.
  Data Inconsistencies: There may be inconsistencies or errors in the data associated with the parked documents, preventing them from being processed.
  
  Solution:
  
  Review Parked Documents: Use transaction codes like CRMD_ORDER or SE38 to run reports that can help identify the parked documents. You can also use the transaction FBV0 to view parked documents in the Financial Accounting module.
  Complete or Delete Parked Documents: Depending on the business process, either complete the parked documents or delete them if they are no longer needed. Ensure that all necessary information is filled in before finalizing the documents.
  Check Authorizations: Ensure that users have the appropriate authorizations to process the parked documents. This may involve checking user roles and permissions in the SAP system.
  Consult Configuration Settings: Review the configuration settings in the CRM system to ensure they align with the business processes. This may involve working with a functional consultant or SAP Basis team.
  Data Consistency Check: Perform a data consistency check to identify any issues with the data associated with the parked documents. This may involve running specific reports or using transaction codes to analyze the data.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Refer to SAP documentation for CRM and the specific modules you are working with to understand the implications of parked documents and how to manage them effectively.
  Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.